Privacy Policy

Last updated: July 2026

Arthealos (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information of everyone who visits this website, submits an enquiry, requests a quote, or partners with us — whether as a corporate client, NGO partner, artisan collaborator, or individual. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

This policy is intended to align with the Information Technology Act, 2000 (and rules made thereunder) and India's Digital Personal Data Protection Act, 2023.

Information We Collect

We may collect information you provide directly, such as your name, company name, job title, email address, phone number, billing and shipping address, and details of your enquiry or order. We may also collect limited technical information automatically, such as browser type and pages visited, to help us understand how the site is used.

How We Use Your Information

We use your information to respond to enquiries, prepare quotes and proposals, fulfil orders, manage our relationship with corporate clients and NGO partners, communicate updates about products or partnerships, and improve our website and services. We do not use your information for any purpose incompatible with why it was collected without seeking your consent.

Sharing With Third Parties

We do not sell your personal information. In some instances, we may share your information with trusted third parties who support our operations — for example, logistics partners for order fulfilment, or a co-sponsor of a joint event or promotion. Where sharing requires your consent, we will ask for it, and the third party's own privacy practices will then govern their use of your information.

Business Transfers

If Arthealos is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will ensure any such transfer honors the commitments made in this Privacy Policy.

Compliance With Law

We may disclose information where necessary to comply with applicable law, regulation, legal process, or a valid governmental request, or to prevent physical harm, financial loss, or in connection with a suspected or actual violation of law.

Transfer of Data

Arthealos and the databases in which your personal information is stored are located in India. Where we engage service providers or partners outside India, we take reasonable steps to ensure your information continues to receive an appropriate level of protection in line with applicable law.

Data Retention and Security

We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law. We maintain reasonable technical and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

This website is not directed at individuals under the age of 18, and we do not knowingly collect personal information from anyone under 18. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete it, subject to any legal record-keeping requirements.

Your Rights

Depending on applicable law, you may have the right to access, correct, or request deletion of your personal information, or to withdraw consent for its use. To exercise these rights, please contact us using the details below.

Changes to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date. We encourage you to review this page periodically.

Grievance Officer

In compliance with the Information Technology Act, 2000 and rules made thereunder, and the Digital Personal Data Protection Act, 2023, the following is our designated Grievance Officer / Data Protection contact:

Grievance Officer, Arthealos Ventures LLP Email: sales@arthealos.com Arthealos No. 743, Outer Ring Road, 15th Cross Road, Phase 6, KR Layout, J. P. Nagar, Bengaluru, Karnataka – 560078 Timings: Monday–Friday, 10:00–18:00 IST

Contact Us

If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at sales@arthealos.com.

Arthealos Ventures LLP
No. 743, Outer Ring Road, 15th Cross Road, Phase 6, KR Layout, J. P. Nagar, Bengaluru, Karnataka – 560078
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